Auto-Reply Rules: never miss a “what's the price?” again

Set keyword and question triggers → an instant on-brand reply, suggested right in your inbox. Faster support, captured leads, consistent voice.

Every unanswered comment is a missed lead. Auto-Reply Rules make sure the important ones get a fast, on-brand answer.

How it works

1. Create a rule — pick a trigger (contains a keyword, is a question, or any message) and write the reply.

2. When a matching comment or DM lands, the reply is suggested right in your Social Inbox.

3. You review and send in one click — safe by default, so nothing goes out unchecked.

Use the test box to type a sample message and see which rule fires. Track a keyword like price, demo or refund and never let a buying-intent message sit for hours.

Faster support, more captured leads, and a consistent voice — without living in your inbox.